Delivery Policy

Millstone Art & Antiques offer the services of postal or courier delivery by arrangement with the buyer.

 

All goods are available for collection by the buyer.

 

Packaging and shipping costs will be ageed with the buyer prior to invoicing and payment. All costs will be clearly shown on the invoice.

 

Goods will be despatched as soon as is practicable following clearance of payment and will not be any later than five working days following clearance of payment.

 

It will be the intention that proposed delivery dates are agreed and confirmed prior to despatch and that shipping details will be notified to the buyer.

 

We can arrange to deliver direct to the UK mainland for the fees shown below:

upto 50 miles radius from workshop.............................................. £25.00

  "  100    "        "       "         "      ............................................... £50.00

  " 200    "        "       "         "      ............................................... £100.00

Over 200 miles by quotation only.

Returns Policy

In accordance with Consumer Protection Regulations 2000 goods sold by Millstone Art & Antiques may be returned within seven days of delivery to the buyer's address.

 

The buyer must notify the seller, Milstone Art & Antiques, immediately about returning any goods supplied. Any damage must be reported within twentyfour hours of delivery to the buyer and photographs of any damage to packaging and goods are required for insurance claim purposes

 

The seller is responsilbe for costs incurred in returning the goods and must ensure that the original packaging is made good and safe or replaced if required. Details of shipping and carriage must be forwarded to Millstone Art & Antiques prior to despatch and the buyer must be in receipt of acknowledgement.

 

A full refund of the invoiced amount for the cost of goods being returned,  original shipping and packaging costs will only be made up on the safe receipt of the items by Millstone Art & Antiques.

 

Refunds will be made by the same method of the original payment made by the seller.

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